Training Program in Conflict and Claim Management

Fundamental differences between disputes and claims.

Contractual disputes vs. execution disputes.

Administrative, commercial, and financial disputes.

When a claim arises and when it escalates into a dispute.

Regulatory requirements for claim acceptance.

Relationship between contract terms and the submitted claim.

Components of precise technical claims.

Preparing financial claims and attachments.

Linking the reasons for the claim to supporting documentation.

Types of supporting documents for a claim.

Chronology of documents and event dates.

Recording correspondence, reservations, and technical reports.

Ambiguity or conflicting contract provisions.

Delays in execution or unclear technical scope.

Price changes or unforeseen events.

Negotiable disputes vs. judicial disputes.

Temporal and financial consequences of disputes.

The relationship between disputes and institutional reputation.

Direct negotiation between parties.

Mediation and voluntary arbitration.

Preparing memoranda of understanding and interim settlement solutions.

Resorting to institutional or ad hoc arbitration.

Stages of litigation in contractual disputes.

Enforcement of arbitral or judicial rulings.

Establishing an internal claims and disputes committee.

Procedures for receiving and reviewing claims.

Internal escalation rules for claims.

Managing risks arising from claims.

Assessing the financial and legal impact of a dispute.

Recording disputes within institutional governance systems.