Training Course in Advanced Management Skills Excellence And Performance Management

Creative problem-solving skills:

• Creativity vs. Innovation.
• From problem to solution.
• Myth of creativity.
• lateral thinking skills.

Effective team coordination:

• Resource planning skills.
• Team building model.
• Fix team issues.
• Create team building and trust.

Conflict management:

• Deal with internal and external conflicts.
• Mediation skills.
• Five stages of conflict.

Manage remote teams:

• Tips for managing remote teams.
• Best practices for teleconferencing technology.
• Visibility and trust from remote teams.

Emotional Intelligence:

• Evolution and emotional intelligence.
• Emotional leadership scale
• A force of logic and emotion.
• The science behind the action.

Inspire and Motivate Others:

• Motivation theory.
• Fascinate people: Lead the team to success.
• Responsible manager.

Presentation and moderation skills:

• Structuring content and structure.
• Current skill technique.
• Treat nerves.
• Audience handling approach and storytelling.

Manage achievements and results:

• Align goals with operational goals.
• SMART, LEAN, and planning models.
• Troubleshooting performance issues.

Goal setting and personal effectiveness:

• SMART goals and applied SWOT models.
• Self-assessment audit.
• Set acceptable goals.
• Achieve measurable goals.
• Conducting performance reviews.

Guidance and Mentoring:

• Mentoring history.
• Coaching skills.
• A spectrum of coaching.
• Human resource refinement within the organization.

Performance improvement plan:

• Personal Development Plan (PDP).
• Road to recovery.
• Raising performance standards.

Course Review:

• Summary and recap of key learning objectives.
• Action Planning.